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Description
Elbeco UFX™ Short Sleeve Tactical PoloDiscover the Elbeco UFX Short Sleeve Tactical Polo Upgrade your professional wardrobe without compromising on comfort with the Elbeco UFX Short Sleeve Tactical Polo. Perfectly designed for law enforcement, security personnel, and emergency responders, this polo combines a sharp, professional look with exceptional functionality. Whether you're on duty in the city or out in the field, the UFX Tactical Polo ensures you stay comfortable and confident all
Discover the Elbeco UFX™ Short Sleeve Tactical Polo
Upgrade your professional wardrobe without compromising on comfort with the Elbeco UFX™ Short Sleeve Tactical Polo. Perfectly designed for law enforcement, security personnel, and emergency responders, this polo combines a sharp, professional look with exceptional functionality. Whether you're on duty in the city or out in the field, the UFX™ Tactical Polo ensures you stay comfortable and confident all day long. No more choosing between style and practicality—this polo delivers the best of both worlds.
Unmatched Comfort and Performance
Crafted from 100% Polyester Swiss Pique Knit fabric, the UFX™ Tactical Polo is both durable and lightweight at 7.25 oz./sq. yard. The stretch fabric provides excellent mobility, allowing you to move freely during any task. Its comfort cut is tailored to fit seamlessly over body armor, ensuring you remain unrestricted while wearing essential gear. Thanks to the Permanent Nano Moisture Wicking technology, sweat is quickly pulled away from your body, keeping you dry and comfortable even during intense activities. Additionally, the antimicrobial technology prevents odor buildup, so you stay fresh throughout your shift.
Practical Features for Everyday Use
This tactical polo is packed with thoughtful features designed to meet the demands of your job. The no-curl knit collar with internal stays maintains a neat appearance, while enhanced flex underarm mesh vents provide extra ventilation and improve airflow. UV protection shields your skin from the sun’s harmful rays, making it ideal for outdoor operations. Convenient storage options include dual mic shoulder pockets, a center mic loop, and a hidden pen pocket on the sleeve, ensuring your essential tools are always within reach. The tagless neck design eliminates irritation, and the side panels enhance mobility and comfort. Plus, the polo is ready for embroidery and silk screening, allowing for personalized branding and identification.
Key Features
- Permanent Nano Wicking Technology: Keeps you dry by pulling moisture away from the body
- Antimicrobial Technology: Prevents odor-causing bacteria buildup
- Enhanced Flex Underarm Mesh Vents: Boosts ventilation and mobility
- UV Protection: Guards against harmful sun rays
- Durable 100% Polyester Swiss Pique Knit Fabric: Ensures longevity and resilience
- Comfort Cut: Fits over body armor without restricting movement
- No-Curl Knit Collar with Internal Stays: Maintains a professional look
- Multiple Storage Options: Dual mic pockets, center mic loop, and hidden pen pocket
- Tagless Neck: Provides all-day comfort
- Customization Ready: Accepts embroidery and silk screening
Perfect for Various Professionals
The Elbeco UFX™ Short Sleeve Tactical Polo is ideal for a wide range of roles, including Police Officers, Corrections Officers, State Troopers, Security Guards, EMS/Paramedics, and Search & Rescue Personnel. Its versatile design and high-performance features make it a reliable addition to any uniform, ensuring you are always prepared and looking your best. Whether you’re managing a crowd, responding to emergencies, or conducting patrols, this polo supports you in every situation.
Invest in the Elbeco UFX™ Short Sleeve Tactical Polo and experience the perfect combination of style, comfort, and functionality. Designed to meet the rigorous demands of your profession, this polo helps you stay focused on what matters most—your mission. Elevate your uniform today and enjoy the confidence that comes with wearing top-quality gear tailored to your needs.
SKUs: K5130, K5131, K5132, K5133, K5134, K5135, K5136, K5137, K5138, K5139, K5152
| UPC | MPN | SKU | COLOR | SIZE | STOCKED | ORIGIN |
| 880653405304 | K5130-2XL | ELB-K5130-2XL | White | 2XL | Y | US |
| 880653405311 | K5130-3XL | ELB-K5130-3XL | White | 3XL | Y | US |
| 880653405328 | K5130-4XL | ELB-K5130-4XL | White | 4XL | N | US |
| 880653405335 | K5130-5XL | ELB-K5130-5XL | White | 5XL | N | US |
| 880653405342 | K5130-6XL | ELB-K5130-6XL | White | 6XL | N | US |
| 880653405281 | K5130-L | ELB-K5130-L | White | Large | Y | US |
| 880653405274 | K5130-M | ELB-K5130-M | White | Medium | Y | US |
| 880653405267 | K5130-S | ELB-K5130-S | White | Small | Y | US |
| 880653405298 | K5130-XL | ELB-K5130-XL | White | XL | Y | US |
| 880653405250 | K5130-XS | ELB-K5130-XS | White | XS | N | US |
| 880653407049 | K5131-2XL | ELB-K5131-2XL | Black | 2XL | Y | US |
| 880653407056 | K5131-3XL | ELB-K5131-3XL | Black | 3XL | Y | US |
| 880653407063 | K5131-4XL | ELB-K5131-4XL | Black | 4XL | Y | US |
| 880653407070 | K5131-5XL | ELB-K5131-5XL | Black | 5XL | N | US |
| 880653407087 | K5131-6XL | ELB-K5131-6XL | Black | 6XL | N | US |
| 880653407025 | K5131-L | ELB-K5131-L | Black | Large | Y | US |
| 880653407018 | K5131-M | ELB-K5131-M | Black | Medium | Y | US |
| 880653407001 | K5131-S | ELB-K5131-S | Black | Small | Y | US |
| 880653407032 | K5131-XL | ELB-K5131-XL | Black | XL | Y | US |
| 880653406998 | K5131-XS | ELB-K5131-XS | Black | XS | N | US |
| 880653654771 | K5132-2XL | ELB-K5132-2XL | Tan | 2XL | N | US |
| 880653654788 | K5132-3XL | ELB-K5132-3XL | Tan | 3XL | N | US |
| 880653654795 | K5132-4XL | ELB-K5132-4XL | Tan | 4XL | N | US |
| 610737384368 | K5132-5XL | ELB-K5132-5XL | Tan | 5XL | N | VN |
| 610737384375 | K5132-6XL | ELB-K5132-6XL | Tan | 6XL | N | VN |
| 880653423513 | K5132-7XL | ELB-K5132-7XL | Tan | 7XL | N | VN |
| 880653423520 | K5132-8XL | ELB-K5132-8XL | Tan | 8XL | N | VN |
| 880653654757 | K5132-L | ELB-K5132-L | Tan | Large | Y | US |
| 880653654740 | K5132-M | ELB-K5132-M | Tan | Medium | Y | US |
| 880653654733 | K5132-S | ELB-K5132-S | Tan | Small | Y | US |
| 880653654764 | K5132-XL | ELB-K5132-XL | Tan | XL | Y | US |
| 880653654726 | K5132-XS | ELB-K5132-XS | Tan | XS | N | US |
| 610737612676 | K5133-2XL | ELB-K5133-2XL | Light Blue | 2XL | N | VN |
| 610737612683 | K5133-3XL | ELB-K5133-3XL | Light Blue | 3XL | N | VN |
| 610737612690 | K5133-4XL | ELB-K5133-4XL | Light Blue | 4XL | N | VN |
| 610737612706 | K5133-5XL | ELB-K5133-5XL | Light Blue | 5XL | N | VN |
| 610737612713 | K5133-6XL | ELB-K5133-6XL | Light Blue | 6XL | N | VN |
| 190556542519 | K5133-L | ELB-K5133-L | Light Blue | Large | Y | VN |
| 190556542502 | K5133-M | ELB-K5133-M | Light Blue | Medium | Y | VN |
| 610737612669 | K5133-S | ELB-K5133-S | Light Blue | Small | Y | VN |
| 190556542526 | K5133-XL | ELB-K5133-XL | Light Blue | XL | Y | VN |
| 610737612652 | K5133-XS | ELB-K5133-XS | Light Blue | XS | N | VN |
| 880653405199 | K5134-2XL | ELB-K5134-2XL | Navy | 2XL | Y | US |
| 880653405205 | K5134-3XL | ELB-K5134-3XL | Navy | 3XL | Y | US |
| 880653405212 | K5134-4XL | ELB-K5134-4XL | Navy | 4XL | Y | US |
| 880653405229 | K5134-5XL | ELB-K5134-5XL | Navy | 5XL | N | US |
| 880653405236 | K5134-6XL | ELB-K5134-6XL | Navy | 6XL | N | US |
| 880653405175 | K5134-L | ELB-K5134-L | Navy | Large | Y | US |
| 880653405168 | K5134-M | ELB-K5134-M | Navy | Medium | Y | US |
| 880653405151 | K5134-S | ELB-K5134-S | Navy | Small | Y | US |
| 880653405182 | K5134-XL | ELB-K5134-XL | Navy | XL | Y | US |
| 880653405144 | K5134-XS | ELB-K5134-XS | Navy | XS | N | US |
| 880653663216 | K5135-2XL | ELB-K5135-2XL | Red | 2XL | N | US |
| 880653663223 | K5135-3XL | ELB-K5135-3XL | Red | 3XL | N | US |
| 880653663230 | K5135-4XL | ELB-K5135-4XL | Red | 4XL | N | US |
| 610737384917 | K5135-5XL | ELB-K5135-5XL | Red | 5XL | N | VN |
| 610737384924 | K5135-6XL | ELB-K5135-6XL | Red | 6XL | N | VN |
| 880653663193 | K5135-L | ELB-K5135-L | Red | Large | Y | US |
| 880653663186 | K5135-M | ELB-K5135-M | Red | Medium | Y | US |
| 880653663179 | K5135-S | ELB-K5135-S | Red | Small | N | US |
| 880653663209 | K5135-XL | ELB-K5135-XL | Red | XL | Y | US |
| 880653663162 | K5135-XS | ELB-K5135-XS | Red | XS | N | US |
| 610737609621 | K5136-2XL | ELB-K5136-2XL | OD Green | 2XL | N | VN |
| 610737609638 | K5136-3XL | ELB-K5136-3XL | OD Green | 3XL | N | VN |
| 610737609645 | K5136-4XL | ELB-K5136-4XL | OD Green | 4XL | N | VN |
| 610737609652 | K5136-5XL | ELB-K5136-5XL | OD Green | 5XL | N | VN |
| 610737609669 | K5136-6XL | ELB-K5136-6XL | OD Green | 6XL | N | VN |
| 190556542540 | K5136-L | ELB-K5136-L | OD Green | Large | N | VN |
| 190556542533 | K5136-M | ELB-K5136-M | OD Green | Medium | N | VN |
| 610737609614 | K5136-S | ELB-K5136-S | OD Green | Small | N | VN |
| 190556542557 | K5136-XL | ELB-K5136-XL | OD Green | XL | N | VN |
| 610737609607 | K5136-XS | ELB-K5136-XS | OD Green | XS | N | VN |
| 880653464677 | K5137-2XL | ELB-K5137-2XL | Spruce Green | 2XL | Y | US |
| 880653464684 | K5137-3XL | ELB-K5137-3XL | Spruce Green | 3XL | N | US |
| 880653464691 | K5137-4XL | ELB-K5137-4XL | Spruce Green | 4XL | N | US |
| 880653464707 | K5137-5XL | ELB-K5137-5XL | Spruce Green | 5XL | N | US |
| 880653464714 | K5137-6XL | ELB-K5137-6XL | Spruce Green | 6XL | N | US |
| 880653464653 | K5137-L | ELB-K5137-L | Spruce Green | Large | Y | US |
| 880653464646 | K5137-M | ELB-K5137-M | Spruce Green | Medium | Y | US |
| 880653464639 | K5137-S | ELB-K5137-S | Spruce Green | Small | Y | US |
| 880653464660 | K5137-XL | ELB-K5137-XL | Spruce Green | XL | Y | US |
| 880653464622 | K5137-XS | ELB-K5137-XS | Spruce Green | XS | N | US |
| 880653663308 | K5138-2XL | ELB-K5138-2XL | Gray | 2XL | Y | US |
| 880653663315 | K5138-3XL | ELB-K5138-3XL | Gray | 3XL | Y | US |
| 880653663322 | K5138-4XL | ELB-K5138-4XL | Gray | 4XL | Y | US |
| 610737298108 | K5138-5XL | ELB-K5138-5XL | Gray | 5XL | N | US |
| 610737298115 | K5138-6XL | ELB-K5138-6XL | Gray | 6XL | N | US |
| 880653663285 | K5138-L | ELB-K5138-L | Gray | Large | Y | US |
| 880653663278 | K5138-M | ELB-K5138-M | Gray | Medium | Y | US |
| 880653663261 | K5138-S | ELB-K5138-S | Gray | Small | Y | US |
| 880653663292 | K5138-XL | ELB-K5138-XL | Gray | XL | Y | US |
| 880653663254 | K5138-XS | ELB-K5138-XS | Gray | XS | Y | US |
| 610737991177 | K5139-2XL | ELB-K5139-2XL | French Blue | 2XL | Y | US |
| 610737991184 | K5139-3XL | ELB-K5139-3XL | French Blue | 3XL | N | US |
| 610737991191 | K5139-4XL | ELB-K5139-4XL | French Blue | 4XL | N | US |
| 880653121938 | K5139-5XL | ELB-K5139-5XL | French Blue | 5XL | N | US |
| 610737386546 | K5139-6XL | ELB-K5139-6XL | French Blue | 6XL | N | VN |
| 610737991153 | K5139-L | ELB-K5139-L | French Blue | Large | Y | US |
| 610737991146 | K5139-M | ELB-K5139-M | French Blue | Medium | Y | US |
| 610737991139 | K5139-S | ELB-K5139-S | French Blue | Small | Y | US |
| 610737991160 | K5139-XL | ELB-K5139-XL | French Blue | XL | Y | US |
| 610737991122 | K5139-XS | ELB-K5139-XS | French Blue | XS | Y | US |
| 610737884998 | K5152-2XL | ELB-K5152-2XL | Royal Blue | 2XL | Y | US |
| 610737885001 | K5152-3XL | ELB-K5152-3XL | Royal Blue | 3XL | Y | US |
| 610737885018 | K5152-4XL | ELB-K5152-4XL | Royal Blue | 4XL | N | US |
| 880653801274 | K5152-5XL | ELB-K5152-5XL | Royal Blue | 5XL | N | US |
| 610737950259 | K5152-6XL | ELB-K5152-6XL | Royal Blue | 6XL | N | VN |
| 610737884974 | K5152-L | ELB-K5152-L | Royal Blue | Large | Y | US |
| 610737884967 | K5152-M | ELB-K5152-M | Royal Blue | Medium | Y | US |
| 610737884950 | K5152-S | ELB-K5152-S | Royal Blue | Small | Y | US |
| 610737884981 | K5152-XL | ELB-K5152-XL | Royal Blue | XL | Y | US |
| 610737884943 | K5152-XS | ELB-K5152-XS | Royal Blue | XS | Y | US |
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4.5 ★★★★★
Based on 23 reviews
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Product Reviews
★★★★★ 5
Easy to use cash back and reconcile charges to purchases.
Style: Prime Visa
The Prime Visa is a great way to get 5% cash back on your purchases. Chase makes it easy to have it sent to the bank of your choice or you can apply against future purchases with Amazon. Amazon and Chase also make it easy to reconcile your transactions with Amazon and charges to Chase card. If you have a question on your chase card you can look on line realtime, select the greater than symbol> and it will take you to the transaction in Amazons Orders and Returns so you can see the charges were for. High Five for both companies.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 27, 2026
★★★★★ 4
Great Card With Strong Rewards — Minor Durability Issue
Style: Prime Visa
I’ve really enjoyed the Amazon Prime Visa Credit Card overall. The rewards structure is genuinely useful — getting 5% back on Amazon.com, Whole Foods Market, and Chase Travel purchases adds up fast, and the 2% back at gas stations, restaurants, and on local transit is a nice everyday boost. The fact that there’s no annual fee or foreign transaction fees makes it even better, especially for a card tied to a Prime membership.
My only complaint, and the reason for four stars instead of five, is that the chip stopped working after about a year of regular use. The card still works with tap and swipe, but it’s inconvenient when a terminal requires chip-only transactions.
Aside from that hiccup, it’s been a great rewards card and definitely worth having if you’re a frequent Amazon or Whole Foods shopper.
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Reviewed in the United States on April 15, 2026
★★★★★ 5
A useful card for Amazon Members, with No Annual Fee, and enticing Sign-Up Offers!
Style: Prime Visa
I signed up for my Chase Amazon Prime Visa card about a year ago, when they were running a $150 gift card offer upon approval promotion. For me, it was a no-brainer, since that covered a year of Prime at $139, and I was able to order some things I needed at the time.
I haven't used it a ton since then, but there are solid perks for everyday users, like 5% cash back on all Amazon Purchases, Whole Foods, Chase Travel - 2% on all dining, gas, local transit/rideshare - 1% on all other purchases - and then some rotating promotional offers like 10% back on certain Prime Deals.
I mostly use my Chase Sapphire Preferred Travel card for the slightly better perks, but this is a nice card to have as a supplement and wouldn't be a bad choice for someone who shops on Amazon frequently. And the No Annual Fee makes it kind of a "why not?" type decision, in my mind!
Just make sure to check which Gift Card promo they are running before you sign up, because I saw it go as high as $250 after I signed up.
- Shea
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Reviewed in the United States on May 27, 2026
★★★★★ 5
Great card if you buy a lot on Amazon and don't carry a balance
Style: Prime Visa
**This is a review of the 2017 version**
THE BASICS: This is a credit card. It gives you 5% back at Amazon (only 3% if you don't have Prime) and 2% back at gas stations, restaurants, and drug stores. So far it seems to be a fantastic card if you do a lot of shopping at Amazon and don't carry a balance, and maybe a not-so-fantastic card if you do not do those things.
REWARDS: From what I've seen, cash back type cards seem to come in two flavors. One kind gives you 5%ish back on one category (often this rotates, but it will just be one at a time) and 1% back on everything else. The other kind gives you 1.5 or 2%ish back on everything. This card is technically of the former variety, but since you can buy almost anything on Amazon, if you're the sort of person who does buy almost everything on Amazon, it's kind of like 5% back on everything. And then it gives 2% back on gas and restaurants, which are two things you can't really use Amazon for. At the time I applied, it also offered a $70 Amazon gift card as a sign up bonus. I received this promptly, but I don't think on its own the gift card is a very good reason to get a new credit card. This card is also not a good reason to sign up for Prime if you don't already want it---you'd have to spend an awful lot to make back the Prime fee (and if you buy that much stuff on Amazon, why don't you have Prime already?).
CHASE: This card is offered through Chase, and a lot of people don't like Chase. But I suspect a lot of people don't like whatever bank they have to deal with, and I've never had any problems with Chase (before this card, I also had a checking account, savings account, car loan, and another credit card---the Freedom---with them). My suspicion is that Chase might be slightly less willing to engage with people it considers risks than some banks are, so if you tend to max out your cards, etc., it might not be the bank for you (but this opinion is just based on reading other people's stories on the internet). I haven't interacted with them over this card (which I have had for a couple of months---long enough to have paid my first bill and know that they accepted that and didn't charge me unfair interest, but not long enough to have had tons of things come up), but when I've had to interact with them over other things it has always gone well (for example, when the number for my Freedom was stolen a while back they dealt with all the fraudulent charges and overnighted me a new card). I've seen some reviewers complaining about their website, but I don't think it's terribly confusing, and I can definitely pay my bills and view my statements easily from it. I suppose one thing to keep in mind is that it is the Chase website you'll be dealing with and not an Amazon one, so if you're expecting to be able to pay your bills on the Amazon website this might be a shock.
APPLICATION PROCESS: I just filled out a form and received my approval message like 15 seconds later or something. I don't remember all the questions, so I guess there wasn't anything too surprising. The card immediately showed up in my Chase app and on Amazon, but the physical card took about a week to get here in the mail. One thing to note is that I filled out my application on the 18th of a month, and now all my statements end on the 17th or 18th and my bills are due on the 14th. I might be able to change this number (I haven't tried because I don't really care) but if you care about when in the month your bills are due and don't want to take any chances you should think about when you apply.
CREDIT LIMIT/APR: Some people have complained about tiny limits for this card, and I did not have that experience (or maybe I just have a different idea of tiny---but I would say anything over my monthly takehome pay is not 'tiny'). When I got my Freedom from Chase, however, I did not have much credit history and they gave me a very tiny limit (so tiny I was paying off the card several times a month). After a year or so of perfect payments I requested an increase and they gave me a much bigger one than I'd asked for and have since raised my limit twice of their own accord. So my guess is that if you would like to use the card at some point and just have an issue with the limit, it's worth keeping it open, because Chase is definitely willing to raise limits in response to good behavior. The APR that I got when I applied is 19.74% (but it varies---both with your credit score and with the market rate), and I think it would be foolish to carry a balance at that rate.
I tried to cover everything I could think of, but if you have questions feel free to leave them in the comments and I will do my best to answer. I will also try to update the review if I later have a bad experience with the card.
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Reviewed in the United States on April 29, 2017
★★★★★ 1
New Online Access Security Features Actually Compromise Security
Style: Prime Visa
While I started out very satisfied with my Amazon Prime Visa, I have since become discouraged and frustrated. When I first started using my card, I was accumulating my reward points on a regular basis and they were representative of the purchases I made, both on Amazon and through other vendors. But over the last couple years, I noticed I wasn't earning as many points as I had before and especially for Amazon purchases. There were discrepancies in the points I expected to earn and what were actually awarded. The few times I called to inquire about this it was a hassle to get through to a live customer service representative. I seldom used the card anywhere but on Amazon and truth be told, I expected to earn more using the card on Amazon than I actually did.
But the most important reason my opinion of this card has changed for the negative is because of recently implemented security procedures for accessing my account online. I have had my card for well over 10 years and never had an issue signing into my account. Like most online accounts, an extra security layer was added where after logging in, a security code was emailed or sent to my phone to let me complete the log in process. But starting last year, logging into my account became not only a hassle but ironically more of a security concern than what the process was designed to protect. I would use my password, enter the security code that was emailed or texted to me, but then see a screen telling me that "more information was needed" and to call an 800 number to speak with a customer representative. I would call the 800 number only to have a voice prompt ask me to then enter my card number, my zip code, my date of birth and MY SOCIAL SECURITY NUMBER! Only then was I connected to a live person who would then give me yet another security number to be entered online and then I could finally access my account.
The first time it happened, I called customer service and asked what this was about. I was told it was just a "random" check that is done to verify my identity. I was assured it didn't happen regularly and that gone through the process once, it shouldn't happen again. But the next time I logged in it did. I called customer service again but this time I was told it was because I had selected there to be this secondary security check myself. I explained that I had done no such thing. The customer service rep claimed to check my account on their end and said yes, it appeared my account indeed had a secondary security check option selected. I asked if it could be removed explaining that I was very uncomfortable providing all that additional information through a voice prompt system. The customer service presentative told me that she was able to remove the secondary security check and that the next time I logged in there shouldn't be any issue.
But the 3rd time I attempted to log in I had to yet again go through this secondary security check. Once again I called customer service. This time I was told that there must be some type of glitch in my online account and I was transferred to the technical support department. The support tech claimed that there was this "secondary security" layer enabled on my account but assured me he was able to remove it on his end. He also assured me that the issue was finally corrected and I should be able to log in going forward without this extra security hassle.
Yet again the next time I logged in I was still being asked to call the 800 number and provide all that information through the voice prompt system, including my social security number. At that point I asked to be transferred to a technical support securitiy manager. After giving me all the same previously provided explanations and claiming to have fixed the issue (he didn't) and almost an hour of my time, he finally explained that the problem was on MY end. This extra security layer was NOT implemented by Amazon or Visa. Instead, it was implemented by their 3rd-party vendor that actually administers online accounts and processes online payments. It turns out that while it was intended to be a one-time verification, any deletion of cookies and cache from my computer would reset my account as needing this secondary verification. My response was that I regularly delete cookies and my cache as a security measure. The tech said that if I want to avoid this secondary verification, I should stop deleting cookies and cache, PLUS disable auto-deletion in my browser. I explained that while disabling auto-deletion on my browser could solve the issue, it would disable auto-deletion for all my browsing history and that's a security issue. Moreover, if I chose not to disable auto-deletion then every single time I wanted to access my online account I would be required to enter personally identifiable information (my social security number) which is also a security risk. The tech reluctantly agreed but said that their customer service had no control over this because it was added by that 3rd party account/payment processing vendor.
All this being said, I stopped using my Amazon Visa card. I opened a new credit card through my bank that was offering a $300 cash-back bonus for spending $600 over the first 3 months. I'm able to log into that online account using my login, password and the verification number that was simply sent to me via email or text. I don't need to provide all the personal information for a secondary security verification through a voice-prompt system and I'm still able to clear my cookies and cache on a regular basis.
This experience was frustrating for several reasons. First and foremost, I was never told about this secondary security layer that had been added for online access despite being a cardholder for over 10 years. Second, when I attempted to inquire why there was a secondary security layer, I spoke with 3 different customer reps who each gave me a different and erroneous explanation for why the secondary security layer was there in the first place. Third, each of those customer service reps assured me the issue was corrected only for that to not be true. And finally, the secondary security layer provided no real extra security without potentially compromising the health and security of the device that I was using to access my account.
In the end, there's more than enough security issues to watch for when using online devices and accessing sensitive account information. Safety is important but so is ease-of-use. The Amazon Prime Visa card has become more of a liability to use for both safety and convenience than the purported benefits that the card offers. Moreover, it is completely unacceptable that 3 customer service reps gave me 3 different and erroneous explanations for what I was experiencing and it is egregious that none of those explanations were even correct. In the end, it's my opinion that there are better cards with better rewards that employ more informed customer service reps with online access security features.
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Reviewed in the United States on January 14, 2026