Support People Experiencing Homelessness or at Risk of Becoming HomelessINTRODUCTION: Welcome to the Support People Experiencing Homelessness or at Risk of Becoming Homeless course. This course only includes a challenge assessment designed to assess your knowledge and skills required to demonstrate competence in reflecting on values and attitudes, identifying housing barriers, supporting participation in service planning, assessing safety and homelessness risk, referring to appropriate services, providing housing

INTRODUCTION:

Welcome to the Support People Experiencing Homelessness or at Risk of Becoming Homeless course. This course only includes a challenge assessment designed to assess your knowledge and skills required to demonstrate competence in reflecting on values and attitudes, identifying housing barriers, supporting participation in service planning, assessing safety and homelessness risk, referring to appropriate services, providing housing assistance, advocating and negotiating for access to supports according to organisational procedures, legislative requirements and the person’s needs.

Supporting people experiencing homelessness or at risk of becoming homeless involves recognising the personal, social, safety and systemic factors that may affect access to safe and secure housing, while working respectfully with people to identify needs, risks, options and practical pathways to support. This work is important because homelessness-related support requires sensitive assessment, person-led planning, timely referrals, advocacy, negotiation, discrimination response and service access strategies that help people address immediate safety concerns, complex housing barriers and longer-term support needs.

The course assessment focuses on your ability to reflect on personal values and attitudes regarding homelessness; identify barriers to safe and secure housing; support participation in planning and service activities; assess personal safety; report and refer unsafe situations according to procedures and legislative requirements; assess issues affecting homelessness risk and modify service approaches; work with people to identify solutions to complex issues; refer to key agencies, services and personnel; provide housing options advice and assistance; advocate and negotiate for services; support self-advocacy and negotiation; support responses to discrimination affecting housing access; negotiate access pathways to support services and housing providers; apply advocacy techniques sensitive to cultural background, age and gender; and advocate within the community on issues affecting people experiencing or at risk of homelessness.

By successfully completing this course assessment, you will have demonstrated that you can support people experiencing homelessness or at risk of becoming homeless by reflecting on practice, identifying housing barriers and safety risks, supporting person-led planning, adapting service delivery, providing housing information, arranging referrals, advocating and negotiating access to services, responding to discrimination and contributing to community-level action that supports safe and secure housing outcomes.

TOPICS COVERED IN THIS ASSESSMENT:

This course assessment is based on the following topics:

1.    Reflecting on personal values and attitudes regarding homelessness when planning and implementing work activities.

2.    Identifying barriers to accessing safe and secure housing for people experiencing homelessness or at risk of becoming homeless.

3.    Supporting people to participate in service planning and support activities.

4.    Assessing personal safety for people experiencing homelessness or at risk of becoming homeless.

5.    Reporting and referring people in unsafe situations according to organisational procedures and legislative requirements.

6.    Assessing issues impacting a person’s homelessness risk and modifying service delivery approaches.

7.    Working with people to identify solutions to complex homelessness-related issues.

8.    Referring people to key agencies, services and personnel for housing and support needs.

9.    Providing advice and assistance on housing options.

10. Advocating and negotiating for services according to the person’s needs.

11. Supporting people to advocate and negotiate on their own behalf.

12. Supporting people to respond to discrimination affecting housing access and support.

13. Negotiating access pathways to support services and social and private housing providers.

14. Applying advocacy techniques that are sensitive to cultural background, age and gender.

15. Advocating within the community to address issues affecting people experiencing homelessness or at risk of becoming homeless.

ABOUT THIS ASSESSMENT-ONLY COURSE:

This Assessment-Only course is designed for experienced professionals who already have a solid understanding of this subject area and simply wish to verify and document their existing knowledge. Instead of working through learning resources, you will go straight to a quiz that assesses your current competency in this field.

ASSESSMENT FORMAT & SUBMISSION ATTEMPTS:

This course assessment consists of a 20-question multiple-choice & true-or-false quiz with unlimited submission attempts during your enrolment period.

ESTIMATED COMPLETION TIME & VALIDITY:

The typical time to complete this assessment is approximately 10-15 minutes. Your enrolment is Valid for 12 Months from the date of purchase.

CERTIFICATION:

Upon successful completion of this course assessment, you will receive a customised digital “Certificate of Completion”.