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4.4 ★★★★★
Based on 20 reviews
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Product Reviews
★★★★★ 5
The Product is Great - The Customer Service is Even Better
Color: Black-Mount
I want to preface by saying I have never written a review for a product on Amazon. Having said that I felt compelled to review this particular product after an incredibly positive interaction I had with AVLT.
I purchased this set of monitor arms due to the fact that my desk is relatively small, as is the space I have to work with while at my computer. I currently have two monitors, a 34" Samsung 2K monitor for gaming, and a 32" Samsung 1080p monitor. After purchasing this product and assembling it, I realized my 2nd monitor (32") was a few years too old and the bracket adapter for the monitor arm didn't fit. That was fine, as at least I had some extra space to work with until I got myself a new monitor to use with the other monitor arm. Fast forward several months and I finally had the monitor I needed - only to find out that I had lost or misplaced the additional bracket. So now I had 3 monitors and even less space to work with. After a lengthy search for a sufficient replacement part, I finally reached out to AVLT in desperation regarding this missing bracket. My query was answered by an employee named "George" the very same day, and within 48 hours I was able to secure the replacement bracket which is currently en route to my house from Taiwan. Alongside the headache of not being able to properly mount the monitors I had on hand, I start working from home this coming week, and my wife is currently 33 weeks pregnant. Needless to say, the ease with which I was able to negotiate this minor, yet irritating problem I was dealing with has helped me more than any Amazon review can ever repay. The help I received from George was simply outstanding, and I hope he receives the recognition he deserves from the company he works for. Sometimes even little things like a quick response can help people more than you realize. Thank you, George and AVLT!
Oh, and the monitor arms are great. They're sturdy (metal not plastic), firmly clamp to my desk, and are easily adjustable. As stated in some previous reviews, there is a bit of clearance needed behind your desk in order for these monitor arms to move about, but that's a minor inconvenience at worst. I recommend them, and the fact that the company is there to help should anything go awry is extremely helpful in a world where the emphasis on this seems to be fading away. If I ever need a product similar to this one, or know anyone who does, I will recommend AVLT products specifically based on the customer service I received (the product is awesome too).
Thanks again, George!
- Joel
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Reviewed in the United States on July 30, 2023
★★★★★ 5
Sturdy and super strong
Color: Black-Mount
This product is very well made heavy duty no plastic parts basically all metal less than 1 % plastic.
Pro's holds monitors easily and one of mine weights 19.8 pounds according to the manufacture and the other one without stand that came with it weights 25 pounds don't know what they were thinking when they built that one hard to find arms to support that. But this arm system takes it like a pro yes you have to pay attention to which way you turn the adjustment screws but they are clearly marked. Had no problem assembling it or putting it together two installs one for a clamp on the edge one for a hole. I used the edge clamp and that beast is not coming off. I did tighten one side and then the other went back and forth between the two main screws until I got them equally tight to insure the monitors would not fall. They cost way more than this arm system.
Cons: There are 4 screws that hold the plate that holds the clamp screws plate. They are preinstalled and slip into a hole and slot configuration. Remove them completely and throw them out go to your local hardware store and get hardened screws they cost me about sixty cents apiece. I also got some washers and put them on the replacement bolts and affixed them so that the slot holes are basically just regular holes. I pushed the new screws down on the slot position and tightened. Now anyone that reads this I know is asking why? I'm 60 plus years old not a he-man or body builder never been actually been on the lighter side of strength. Not that I'm weak but in my day I have busted and broke things by overtightening those days are sadly gone. I did not use any extention or more commonly called a cheater bar on the allen wrench but 2 of the 4 screw heads stripped out and had to be removed with pliers. I also tried my set of allen wrenches on the screws thinking maybe cheap allen wrench no it was the screws that head that was I suspect too soft and it rounded out. Just pliers not vise grips so they were not terribly tight. I did not have to retap the holes so they were not cross threaded. 1 out of four that failed could be called a bad screw 2 out of four are cheap and not worth using and for that reason since they are a critical part of the clamp locking system I decided to get hardened screws which will probably not strip out or break the threads in the plate would probably tear out first and that would take some real doing. Outside of those screws and the expected failure of the cable holding plastic part that sits on the back of the clamp to hold cables and makes a nice place to store the allen keys to adjust the arm if needed that was a nice touch this thing is rock solid. Solution for the plastic cable holding part is simple a cable tie holds that in place yes it maybe a touch tacky but oh well hang me for wanting it to stay in place.
Yes, I would recommend this to someone and have
Yes, I think it is a good value
Yes, I think it is going to last a long time and the gas shocks seem to be strong
Yes, I would buy this again.
No, I do not think the problem I had should deter anyone from buying this just be aware that these screws might be soft and probably should be upgraded before assembling this thing the first time.
I would if the manufacture reads this recommend that they take a real good look at those screws and maybe see about getting a better grade. No I do not blame them they buy stuff and maybe not even be aware that the screws have a fair possibility of stripping out. But when someone puts $800.00 plus dollars on this it would really be stupid to have the problem I had and trust the other 2 screws to hold since I could not get 2 of them to tighten enough to take the wiggle out of the assembly.
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Reviewed in the United States on May 7, 2020
★★★★★ 4
Cord installation is difficult but works overall
Color: White-Mount
I have 2 monitors (27” and 24”) that I attached to my Pottery Barn corner desk with the c-clamp. The installation wasn’t that difficult - at first. Then I had to store the cords and wires and the plastic backing on the arms ALMOST burst at the seams trying to hold all of them. My husband and Dad had to step in and help me get the plastic backing on the arms WHILE holding the cords in place. Once the installation was complete it worked perfectly fine. I’ve had it for 2 weeks and no issues to date.
Additionally the manufacturer assumed that everyone has a CPU when MOST people use laptops because the plugs for the USB ports are attached to the backend of the device. Now I have to find a way to hide the cords.
It’s a great product that is strong and seems like it will last.
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Reviewed in the United States on August 11, 2020
★★★★★ 5
Great Dual Monitor Mount
Color: White-Mount
I bought this dual monitor arm desk mount for my wife’s computer to mount two 32” monitors. Unpacking and installation were fairly straight forward. The only two issues I had were: 1). Instructions state that this mount can be installed using a grommet hole in a desk to secure it to the desk. However, most grommet holes in desks (at least in the United States) are 2” holes. The grommet mounting option uses two all-thread bolts screwed into the base, but the outside spacing of the bolts is about 2-1/4” which, of course, is too big for 2” grommet holes. I ended up drilling two smaller holes in the desk, one for each all-thread bolt. On the plus side, this option secures the mount to the desk very securely. 2). There is no guidance in the installation instructions for optimal placement of the arm mount on the desk. I ended up temporarily installing the lower set of arms on the mount base and then experimented moving the base around the desk while swinging the arms to make sure they would clear all computer and other equipment on the desk as well as the walls. This method worked well and final placement clears everything while still giving full articulation of both arms. The unit is very heavy-duty and quality is excellent. Other than the two items mentioned above I am very impressed with this product. After installing this unit on my wife’s desk, and playing with it for a few days, I ordered one for my desk. Because of the two issues above I would give this 4-1/2 stars if I could. But these smaller issues are not enough for me to lower my rating to 4 stars, so 5 stars it is.
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Reviewed in the United States on January 20, 2021
★★★★★ 5
Great Looking and Sturdy Monitor Arms
Color: White-Mount, Color: White-Mount
I'm so impressed with these arms. They're super strong and sturdy holding up my 27" monitor and 34" ultrawide monitor. Setting up for the most part is pretty simple and easy.
One of the best things I like about these arms is the cable management. I had several arms before for my setup at home and work, and the cable covers are usually pretty flimsy and just slide and lock in. I have a lot DP and HDMI cables due to my dual workstation, so these cable covers often end up popping out since its so full. These cable covers are different since they are screwed down tight with a bolt. All my cables fit pretty snug, but there is no bulging and I don't have to worry about the covers popping off ever again. I'd recommend keeping it at a maximum of 4 thicker cables though. However, fair warning that attaching the covers can be a pain so if you have to detach cables often, the screwed in covers can be a problem. If you have a set up like mine that won't really change often, it works well. If you can, I would suggest having 2 people set up the cable management. One to hold down the cover in place and the other to screw it in. I did it myself just fine though.
The range of motion is great for my needs, but please note that I tried stacking my monitors and it didn't quite work. I would say it's 1 to 2 inches shy of properly stacking them.
Overall, a great looking set of dual monitor arms. The extra ports on the base are a cool feature that do work, but I haven't had much use of it yet. Love that they had a white option to match my set up too. These are a little pricey, but they're really worth it!
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Reviewed in the United States on February 21, 2021
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