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Description
HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty Dl380 Gen9 SvcHPE Pointnext Tech Care Basic offers enterprise grade post warranty support for your HPE hardware, including the ProLiant DL380 Gen9 server family. This 1 year plan provides proactive, scalable assistance designed to keep your DL380 Gen9 running smoothly while you focus on strategic initiatives. With direct access to product specific specialists, around the clock support channels, and rapid on site options, Tech Care Basic helps you reduce risk,
HPE Pointnext Tech Care Basic offers enterprise-grade post-warranty support for your HPE hardware, including the ProLiant DL380 Gen9 server family. This 1-year plan provides proactive, scalable assistance designed to keep your DL380 Gen9 running smoothly while you focus on strategic initiatives. With direct access to product-specific specialists, around-the-clock support channels, and rapid on-site options, Tech Care Basic helps you reduce risk, minimize downtime, and optimize operational efficiency long after the warranty has expired.
- 24/7 access to support and expert guidance: Telephone support available 24 hours a day, 7 days a week, plus real-time online chat to ask questions, log incidents, and receive guidance on best practices for your HPE DL380 Gen9 environment.
- Direct access to product-specific specialists: Connect with engineers who understand the intricacies of the DL380 Gen9 platform, enabling faster issue diagnosis, targeted recommendations, and practical operational advice tailored to your hardware and workload mix.
- Proactive risk reduction and operational efficiency: Beyond reactive troubleshooting, Tech Care Basic emphasizes preventive guidance, proactive health checks, and tips to streamline maintenance tasks, helping you stay ahead of potential failures.
- Next Business Day parts and labor for on-site remediation: When on-site support is required, receive timely parts replacement and labor to restore service quickly, reducing downtime and keeping critical workloads online.
- 1-year service duration for dependable coverage: A full year of coverage ensures ongoing access to expert support, incident logging, and reliable response commitments to sustain DL380 Gen9 performance over the full service window.
Technical Details of [product]
- Service type: HPE Pointnext Tech Care Basic – Post Warranty, 1 Year coverage for HPE ProLiant DL380 Gen9 servers.
- Scope of support: Operational support experience for HPE hardware and software, including direct access to product-specific specialists and general technical guidance.
- Support channels: 24/7 telephone assistance, expert online chat, automated incident logging, and HPE moderated forums with defined response times.
- Response and repair times: Response times depend on the service level, with Next Business Day parts and labor service available to expedite on-site repair needs.
- On-site availability: On-site support options are available to deliver fast resolutions when remote assistance is insufficient, helping to minimize downtime for critical DL380 Gen9 workloads.
- Proactive guidance: Beyond incident handling, Tech Care Basic provides general technical guidance to improve efficiency and optimize maintenance workflows.
- Coverage duration: 1 year from activation, designed to maximize dependability and ensure consistent results in post-warranty operations.
- Who benefits: IT teams operating DL380 Gen9 servers in production environments seeking dependable, expert-backed support after the warranty period.
how to install [product]
- Confirm eligibility for HPE Pointnext Tech Care Basic – Post Warranty (1 Year) for your DL380 Gen9 server and verify the serial number or product SKU for activation.
- Contact HPE support channels to initiate enrollment and activate the Tech Care Basic service on the DL380 Gen9 system.
- Provide essential details such as device model (DL380 Gen9), current firmware levels, and a description of any open incidents to help route requests to the appropriate specialists.
- Set up incident logging preferences and ensure your preferred contact method (telephone, online chat, or forums) is configured for rapid communications and defined response times.
- Access the HPE support portal or partner portal to monitor incidents, review ongoing cases, and request Next Business Day parts and labor when on-site intervention is required for the DL380 Gen9 server.
Frequently asked questions
- What does HPE Pointnext Tech Care Basic – Post Warranty cover? It provides ongoing access to product-specific experts, 24/7 telephone support, online chat, automated incident logging, and on-site parts and labor options with a 1-year service duration following warranty expiration for HPE DL380 Gen9 servers.
- Can I access this plan if my DL380 Gen9 is out of warranty? Yes. Tech Care Basic is specifically designed for post-warranty scenarios, offering continued support to help you maintain uptime and optimize operations beyond the factory warranty period.
- What channels can I use to contact support? You can reach support via telephone 24/7, engage with expert online chat, and participate in HPE moderated forums that have defined response times for community and expert assistance.
- What is the typical on-site support experience? When on-site service is required, you benefit from parts and labor provided Next Business Day, enabling quick onsite remediation and reduced downtime for DL380 Gen9 workloads.
- Is the coverage limited to hardware or does it include software guidance? Tech Care Basic provides operational support for HPE hardware and software products, including general technical guidance to help with operation and management of the covered products, not just mechanical repairs.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.6 ★★★★★
Based on 14 reviews
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Product Reviews
★★★★★ 5
Fabulously bizarre and effective
These silicone socks have to be the strangest item I have ever ordered from Amazon. However strange they are, I was pleasantly surprised with them.
My order came with two pairs, and I took one pair out to wash before use. I laughed at handling them then because they were a cross between hospital socks and leftover mannequin skin…trippy.
The socks dried fast, so I put on foot lotion and put the socks on. The socks are beige skin tones that cover the entire foot up to the ankle, basically booties.
The silicone is very soft and makes putting on and taking off the socks easy. They are also surprisingly easy to walk around in because the bottoms have grips, again, like hospital socks. I walked on tile, hardwood, and carpet with no slipping. The booties also stayed in place with no issues.
I was concerned my feet would sweat, but that didn't happen. I was able to wear them for 3 hours without sweaty feet.
When I took them off, my feet were a lot more soft than before or if I had used regular socks. For reference, my feet are not terrible, but the skin around my toes is dry and peeling from my picking(gross, I know).
The socks I got are a size large, which worried me because they are big, but the site said for my shoe size (9) that's what I should order, and they were right. They are the perfect size and stretchy for room.
I can't believe how cool and well-thought-out these socks are, on top of working. Honestly, these are among the top 20 favorite items I've ordered from Amazon. They may look incredibly strange, and they are, but they work wonders.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 5, 2025
★★★★★ 3
Not well made
I have used these for 2 weeks now and one of them has a hole in the sole...
I won't ever buy them again
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 15, 2025
★★★★★ 5
Works for foot psoraisis
Size: 2 pairs black L
Got these for work (service industry) to reduce issues with psoriasis and blisters while putting on 20k+ steps a day. Over time the wounds healed and I could work without so much pain. I now don't use them all the time like I used to, only when a new lesion or blister appears, too prevent a breakout. Tip: if you're not in full breakout, wear thick socks under these as a barrier to friction.
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Reviewed in the United States on April 28, 2026
★★★★★ 4
Work well but run small
Size: 1 pair black L
They do seem to run a bit small. I bought them for my bf but snagged them from him because I couldn’t resist! I’m about a W8/12 and they were just a little big but unlike others, I just put them on while sleeping and didn’t walk around with them. If you’re just planning on that, they did a great job at sloughing and moisturizing 😎
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Reviewed in the United States on April 25, 2026
★★★★★ 5
Good socks they work.
Size: 2 pairs black L
I normally wear size 13&half to 14 men's, and these fit me ok. They sit just below the ankle. They can get a little tight for me so you should look out for that if you are on the thicker side. But they work as advertised and help moisturize your feet. I recommend wearing them if you're going to just be hanging around home for a bit in one spot as they can be a little slippery to walk in if you go fast. Would not recommend going up and down stairs.
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Reviewed in the United States on August 28, 2025
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