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Description
HPE Pointnext Tech Care Basic - Extended Service - 5 Year - Service Disk Encl SvcProtect your critical storage infrastructure with HPE Pointnext Tech Care Basic Extended Service. This comprehensive 5 year support plan is engineered to maximize uptime for disk enclosure environments by delivering reliable, on site assistance right where you need it. With 9x5 coverage and a Next Business Day response window, you can minimize downtime and keep your operations running smoothly. Parts and labor are included, ensuring fast issue
Protect your critical storage infrastructure with HPE Pointnext Tech Care Basic – Extended Service. This comprehensive 5-year support plan is engineered to maximize uptime for disk enclosure environments by delivering reliable, on-site assistance right where you need it. With 9x5 coverage and a Next Business Day response window, you can minimize downtime and keep your operations running smoothly. Parts and labor are included, ensuring fast issue resolution without unpredictable costs. This service is designed to provide practical, dependable support that scales with your technology needs, so you can focus on core business outcomes instead of navigating complex service logistics.
- Long-term coverage for peace of mind: A full 5-year extended service that ensures ongoing protection for your disk enclosure systems, helping you budget for maintenance and reduce unexpected capital expenditures while preserving system reliability.
- Fast, predictable response: 9x5 support with Next Business Day on-site service means a technician arrives quickly to diagnose, repair, or replace components, reducing downtime and keeping critical workloads online.
- On-site service with Parts & Labor included: On-site maintenance comes with both parts and labor coverage, so you don’t have to worry about additional costs for standard repairs or replacements needed to restore performance.
- Wide reach with defined travel radius: Service is structured for on-site visits within 100 miles of the customer site, ensuring practical accessibility for many data centers and enterprise environments.
- Disk Enclosure focused support: Specifically designed for disk enclosure environments, delivering targeted expertise to resolve storage-related issues quickly and accurately, helping to protect data integrity and availability.
Technical Details of HPE Pointnext Tech Care Basic - Extended Service - 5 Year - Service Disk Encl Svc
- Service Type: Extended Service
- Coverage Hours: 9x5 (weekday business hours)
- Response Time: Next Business Day on-site
- On-site Availability: Yes, at your location
- Parts & Labor: Included as part of the service
- Travel Distance: Service distance up to 100 miles from customer site
- Service Duration: 5 years
- Scope: Disk Enclosures (Disk Encl Svc)
- Manufacturer: Hewlett Packard Enterprise (HPE)
How to install HPE Pointnext Tech Care Basic - Extended Service - 5 Year - Service Disk Encl Svc
- Confirm eligibility and activation: Verify that your disk enclosure systems are eligible for HPE Pointnext Tech Care Basic Extended Service and that the 5-year term is selected. Activate the service with your HPE representative or authorized reseller.
- Gather essential details: Collect the model and serial numbers of the disk enclosures, the SKU/UPC if available, and the physical site address where the service will take place. Have contact information for the on-site staff ready.
- Define service window: Choose the desired 9x5 service window and confirm Next Business Day on-site availability for your location. Note any special access or safety requirements for technicians.
- Prepare the site: Ensure clear access to the affected enclosure(s), secure workspace, proper power and grounding, and any required on-site safety protocols to facilitate a fast arrival and efficient service.
- Coordinate with support: Schedule the visit with HPE Pointnext or your authorized agent. Provide all gathered details, and confirm the expected labor and parts coverage for the repair or replacement tasks.
- Receive service execution and documentation: On arrival, the technician will diagnose, perform necessary maintenance or replacement, and provide documentation of the service activity for your records.
Frequently asked questions
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Q: What is included in HPE Pointnext Tech Care Basic - Extended Service?
A: It’s a 5-year extended service plan that provides on-site support with 9x5 coverage, Next Business Day response, and included parts and labor for disk enclosure-related issues. The goal is to minimize downtime and keep storage systems functioning reliably.
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Q: What does “Next Business Day” on-site service mean for my environment?
A: If a problem is reported within the service window, a technician is scheduled to arrive at your site the next business day to diagnose and address the issue, helping you recover quickly from storage outages and maintain data availability.
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Q: What is the travel distance reference in this service?
A: The service coverage includes on-site visits within 100 miles of your customer site. For locations beyond this radius, additional arrangements or terms may apply to extend coverage or facilitate alternate support options.
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Q: What kinds of issues are addressed by this disk enclosure-focused service?
A: The plan targets maintenance, repair, and replacement needs for disk enclosures, including components that impact storage capacity, performance, and reliability. It’s designed to keep enclosure environments healthy and accessible for data workloads.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 24 reviews
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Product Reviews
★★★★★ 5
Good quality
Color: Black
Have used the frother 5 days in a row. It comes already charged. Fingers crossed no issues when I eventually have to charge it.
I love everything about it. It’s worth a little bit of extra money as you can control the blending power from slow to fast. Easily held with both hands to coordinate. Today for a change I elected to just add a touch of bourbon caramel syrup to my oat milk -an excellent choice!
They give you two attachments which is helpful. I’m not hard on my kitchen appliances but it’s good to know I have an immediate back up if needed. I rinse frother attachment out immediately in a cup of warm water and air dry on a towel. At this point, I highly recommend.
My next adventure in the kitchen will be Matcha tea. I will use the bamboo whisk for the actual tea. If I decide to add oat milk to the top,(such as for a cold latte) I will use this frother.
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Reviewed in the United States on June 4, 2026
★★★★★ 5
Higher quality then I expect, very satisfied
Color: Gray
High quality overall, very high powered. It looks really fancy and elegant. The adjustable speed knob on the top is really great. The stand looks really nice but isn't the best design because it is easy to knock over when you take it out, that's my only issue with it.
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Reviewed in the United States on May 26, 2026
★★★★★ 5
Still The Best Frother Ever!
Color: Black
I love how it is easy to use, how it holds a charge, and how much power it has. I've only charged it once since I got it & I've been using it on a daily basis!!! Though it isn't a long time, I'm happy with it so far! I definitely will recommend it to anyone looking for a great frother. If you are looking for one, look no further! You won't be disappointed! I've read some comments where they found it to be too strong that their drink spilled everywhere. But for me I have not had any incident of spilling over. I have used it both for my coffee and my matcha tea and it worked great without any spilling over. You just have to start with the lowest power and ensure that you have a large enough container to have a room for your frothing. My sister tried to use it recently during her visit to make us matcha tea. However, she experienced spillage all over the cup, because she had used a small cup. Otherwise, she liked it very much and said she will get one when her battery operated one stops working...
Another thing I like about the product was the customer service that I had received. When I got my first order which came quickly, it wasn't working after having charged it over 24 hours. It was not turning on at all. I returned it and ordered a replacement which I received within a day or two. This time after charging it for the recommended amount of time, I was a bit skeptical when I turned it on. However, I was pleasantly surprised that it worked like it was supposed to and it has been working ever since having charged it only once so far. I may come back and give an update depending on how it does after 6 months of use, so keep in tune...
I don't know if there is a way to write a new entry as a follow up to the old entry, so I'm going to add my follow up comment over here.
May 23, 2025 - I love my frother more than I can say in words. It's functionality has not changed a bit from the time I have purchased it. It charge lasts several weeks to few months before I charge it again and the power is still the same. Recently I decided to buy another one for my office use. I like the white color and so tried it but that one wouldn't even turn on. And then I got a gray one to have a different color. That one was much weaker than the black one I own. Then I replaced it with another gray one within few days. I tried it and it was exactly the same as the one I already replaced. So then I decided to go with a black one again hoping that it would be the same as the one I have. The black one did much better than the gray ones in the strength or power of the frother. However, it is weaker than the one I already have been using since last August. While I am not very happy with the quality being inconsistent in all of the ones I have tried including the recent pictures of the black one, I have decided to keep the black one because it is relatively better than the gray ones I tried. What I don't understand is why there is inconsistency in the quality of the same product by the same maker. I am beginning to wonder if the black one I purchased in Augusta last year was anomaly of a quality and a good way. Maybe I lucked out on my older black frother, but I'm unsure if quality is going to get better if I were to order another one. I have a sister who is a pro in making coffee drinks and she was the reason I had ordered this frother to begin with. She uses a battery operated one at this time and I have been thinking about getting her one like mine. While I am still skeptical, I am going to give it a shot and order her one sometime soon. If it doesn't work, I guess we will return it back. But one thing that I am grateful is that I have been able to return every one of those that I have tried recently with no issues. I hope that I don't have to return my most recent purchase in black. I was not even able to review the new purchase because of the item being the same color which is crazy.
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Reviewed in the United States on September 8, 2024
★★★★★ 5
Outstanding Frother!
Color: Space Gray
Exceptional! This frother is in another league compared to the cheapo push button frothers. The motor is smooth, quiet and powerful. This has an intuitive thumb dial on top that operates smoothly with a wide range of smooth speed adjustment. It’s gentle enough to froth a little bit of milk for a macchiato and powerful enough to scramble 3 eggs. The head is removable for easy cleaning. It’s also rechargeable. I charged this the day I bought it on April first. I use it at least twice a day. It’s September 26th today and I have yet to recharge it and it’s not showing any signs of needing a charge. One minor quibble is that they give you 2 of the same frother heads. They are built so well, that I don’t imagine it ever wearing out. It would have been nice to get a whisk or something different. Not a deal breaker at all though.
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Reviewed in the United States on September 26, 2025
★★★★★ 5
Solid unit
Color: Black
Handheld Mixer/Frother Review
A Premium Choice That Transforms Morning Coffee
I am thoroughly impressed with this handheld mixer and frother. Each morning, I blend cacao and collagen powder into my coffee, and in the past, I always ended up with stubborn lumps using only a spoon or whisk. I had previously purchased a few inexpensive handheld mixers, but they disappointed me both in price and performance, struggling to mix the powders thoroughly—especially at the bottom of the cup. I came close to abandoning handheld mixers altogether, but decided to give it one last try.
After reading countless reviews and carefully comparing models, I opted to invest in a higher-end handheld mixer. The anticipation was high—would this mixer truly distinguish itself from the budget options cluttering my kitchen drawer? From the moment I unboxed it, the difference was clear. The mixer felt substantial in my hand, and the build quality reflected thoughtful engineering.
While this model cost roughly twice as much as the cheaper alternatives, it proved to be well worth the investment. Initially, I was concerned about the dial at the top, fearing it might be difficult to control. However, I was pleasantly surprised by its intuitive operation. The unit offers a solid feel, plenty of power, and a versatile range of speeds—from a gentle stir perfect for coffee to an impressively fast setting.
I had not previously considered using this mixer as a frother, but as a cappuccino enthusiast, I decided to give it a try. I heated both 2% milk and oat milk to take the chill off, then submerged the mixing wand. Allowing the mixer to rise above the milk introduced air and created a rich, creamy foam—an unbelievable result. My homemade cappuccino now tastes like something from a café.
The controls are robust, the construction is reliable, and the power is consistent. Cleanup is effortless, requiring only a quick rinse under the tap. The battery life is also noteworthy, lasting through several uses without losing strength.
If you are hesitant to spend a bit more on a quality handheld mixer, I wholeheartedly recommend making the investment. This mixer has become an essential part of my morning routine. Excellent product—well done!
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Reviewed in the United States on August 13, 2025